Privacy Notice/Informed Consent for the Collection of Personal Data: At SMILE NOW, we collect and protect your personal data in accordance with applicable laws. Your information will be used to provide you with dental care and send you communications related to your treatment and promotions. We will not share your data without your consent. You have the right to access and rectify your information. I have read and accept the privacy notice displayed in the branch. Image Use Authorization for the clinical record: In the event that CLEAN ALIGNER GROUP S.A.S. eventually takes photographs and/or videos for promotional purposes within the clinic, the patient authorizes the use of their image, name, and any comments recorded in the video and to use said image and comments for promotional, advertising, and marketing purposes of the dental clinic, including reproduction, transmission, display, distribution, editing, and/or storage by any means or physical or digital medium, including the website and social media profiles, for as long as it deems appropriate for the purposes stated. In the case of the image of a minor, one of the parents or legal guardians signs this authorization.

Privacy Notice

"CLEAN ALIGNER GROUP, S.A.S.," hereinafter "SMILE NOW DENTAL CLINIC," any of its subsidiaries and/or affiliates (branches), is committed to the protection and comprehensive well-being of our clients.

In light of the above, in compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter the "Law") and its regulations, this PRIVACY NOTICE is issued in order to ensure the privacy and the rights of our clients regarding the handling of their personal data, which are treated with absolute confidentiality and have sufficient security measures to guarantee their protection, in accordance with the Law and its regulations. For this purpose, we inform the following:

IDENTITY AND ADDRESS OF THE PARTY RESPONSIBLE FOR COLLECTING THE DATA.

CLEAN ALIGNER GROUP, S.A.S., also operating as "SMILE NOW DENTAL CLINIC," located at Copal Street Smza 336, exterior number Lot 68, Mz. 54, Arbolada neighborhood, in Cancun, Benito Juárez municipality, Quintana Roo, Mexico, is responsible for the processing of your personal data in accordance with this privacy notice.

DATA THAT IS COLLECTED.

Identification data: Full name; date of birth.

Contact information: Address; phone (mobile and/or landline); email address.

Payment and billing data: Federal Taxpayer Registry.

We may require other personal information: Marital status; occupation; nationality.

Likewise, through this Privacy Notice, we inform you that, in order to provide our professional dental health services properly, it is necessary to request information that the "Law" considers as sensitive data. This includes:

Sensitive general, dental, health, and lifestyle data:

Overall health status. Allergies. Blood type.

General medical history, previous diseases or ailments.

Dental medical history, previous diseases or ailments.

Lifestyle information: dietary habits, addictions.

We may also request information from third parties related to you, such as emergency contact information and/or dental data of your relatives.

PURPOSE FOR WHICH DATA IS COLLECTED AND PROCESSED.

SMILE NOW DENTAL CLINIC obtains your personal data only directly, i.e., in person when the data subject physically visits the clinic to request the services we offer. The information is collected in absolute compliance with the law, and its confidentiality is maintained through appropriate security measures.

SMILE NOW DENTAL CLINIC does not collect or store information through websites or any other remote means or electronic or optical communication.

The personal data, including sensitive data, that SMILE NOW DENTAL CLINIC requires are necessary for the provision of our professional dental health services and are collected and used for the following purposes:

Purposes necessary for the provision of the service and maintenance of the relationship with the data subject:

Provision of dental services, surgeries, radiology and imaging services, pathological studies and analyses, and post-treatment monitoring.

Creation, study, analysis, updating, and preservation of the clinical record.

Retention of records for follow-up services and post-treatment services.

Billing and collection.

Secondary purposes (statistics and marketing):

Records, statistics, and analysis of information to generate a profile of health services consumption.

Maintenance of records for the provision of future services.

Statistical and marketing analysis.

Promotion and marketing of products and services of SMILE NOW DENTAL CLINIC.

MECHANISMS FOR THE PROTECTION AND GUARANTEE OF CONFIDENTIALITY IN DATA PROCESSING TO LIMIT THEIR USE OR DISCLOSURE.

SMILE NOW DENTAL CLINIC is committed to complying with all the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the "Law") and to collect and process your data while observing the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility contained in the law.

To prevent unauthorized access to personal data and to ensure that the information is used for the purposes set out in this Privacy Notice, SMILE NOW DENTAL CLINIC has established physical, electronic, and administrative procedures to prevent the use or disclosure of personal data, allowing them to be treated appropriately and with complete confidentiality.

Likewise, SMILE NOW has committed to ensuring that sensitive personal data is kept and processed with strict security and confidentiality, only for purposes related to the provision of health services, in accordance with this Privacy Notice and applicable laws, regulations, and standards. Therefore, we have all the reasonable organizational, administrative, technical, computer, and legal security measures in place to prevent the loss, misuse, alteration, or illegal disclosure of your information and personal data.

MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OR OBJECTION

In accordance with the provisions of the Law, clients have the freedom to exercise their rights of access, rectification, cancellation, and objection to the processing of their personal data. These rights can be exercised at any time by the data subject or their legal representative. We have implemented a mechanism that serves the following procedure:

You must submit a written request, signed in the original, to the Data Protection Officer of SMILE NOW DENTAL CLINIC, located at the address (the following is optional), or send an email to datospersonales@smilenow.com. However, in the latter case, it will be necessary to present in person to confirm your request.

The request must contain the following information:

The full name of the data subject and their address, email, or other means of receiving notifications and communication of the response to the request.

If the request is made through a legal representative, a simple copy of the document(s) proving their identity should be attached.

A clear and precise description of the personal data for which access, rectification, objection, or cancellation is requested, as appropriate. In the case of requests for rectification of data, please clearly indicate the rectification to be made and/or include the documentation supporting the rectification.

Any other element or document that facilitates the location of your personal data.

SMILE NOW DENTAL CLINIC is committed to receiving your request and providing a response within a maximum period of (the following is optional) 15 business days from the date the request is received. If the request is compliant with applicable law, it will be effective within 15 business days from the date the response is communicated.

The aforementioned deadlines may be extended once, for an equal period, as long as the circumstances of the case justify it or due to force majeure.

In the case of requests for access to personal data, the request will be considered fulfilled by delivering or making the personal data available through any physical or electronic means or any other format.

All the procedures mentioned are free, with the data subject only having to cover justified shipping expenses or the cost of reproducing copies or other formats.

SMILE NOW DENTAL CLINIC reserves the right to deny access, rectification, cancellation, or grant objection to the processing of personal data in the following cases:

If the requester is not the data subject or the legal representative does not properly prove their identity.

If the data for which the request is made has not been provided to SMILE NOW DENTAL CLINIC.

If the rights of a third party are infringed.

If there is a legal impediment or a resolution from a competent authority preventing compliance.

If the requested rectification, cancellation, or objection has already been carried out previously.

It is important to mention that, with the exception of legal purposes, the denial or revocation of consent for data processing implies that SMILE NOW DENTAL CLINIC cannot provide the requested dental services or complete the client-clinic relationship.

DATA TRANSFERS

For the provision of professional services, SMILE NOW DENTAL CLINIC may transfer personal data to third parties, both within and outside the country, subcontracted for purposes related to this privacy notice. This includes clinic service providers or any authorities requiring such information. In these cases, the clinic will require these third parties to maintain the necessary security measures—administrative, technical, and physical—to safeguard personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

For the provision of dental services, surgeries, radiology and imaging services, pathological studies and analyses, and post-treatment monitoring, the creation, study, analysis, updating, and maintenance of clinical records, billing and collection, as well as records, statistics, and information analysis for generating a profile of health services consumption, the maintenance of records for future service provision, statistical and marketing analysis, and the promotion and marketing of products and services, SMILE NOW DENTAL CLINIC will NOT SHARE PERSONAL DATA within or outside the country under any circumstances.

CHANGES TO THE PRIVACY NOTICE

This Privacy Notice may be modified at any time to comply with legislative updates, jurisprudence, internal policies, or any other justifiable cause. In such case, SMILE NOW DENTAL CLINIC will announce these modifications at the address indicated above or on our website.

Sincerely, CLEAN ALIGNER GROUP, S.A.S. (also trading as SMILE NOW DENTAL CLINIC)

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.